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Knowledge Base

Frequently Asked Questions

Answers to common questions about Goal Moments.

01

Is Goal Moments licensed and regulated?

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Yes. Goal Moments operates under a valid gaming licence issued by the Malta Gaming Authority (MGA), and it is also compliant with the UK Gambling Commission’s standards for UK-based players. The licence number is displayed in the footer of the site, and you can verify its status on the MGA website.

02

What sports and betting markets can I access for the 2026 World Cup on Goal Moments?

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Goal Moments offers a full suite of World-Cup markets, including match-winner, over/under goals, both teams to score, handicap, correct-score, and player-specific props such as first goalscorer and total goals. All major football competitions are covered, with live in-play betting available for every match.

03

How do I verify my account and what documents are required?

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After registration you’ll be prompted to complete KYC (Know-Your-Customer) by uploading a government-issued photo ID (passport, driver’s licence) and a recent proof of address (utility bill, bank statement). The verification process usually takes under 24 hours; once approved you can deposit, bet, and withdraw without restrictions.

04

What is the minimum deposit and which payment methods are accepted?

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The minimum deposit is €10 for most methods. Goal Moments accepts Visa and Mastercard credit/debit cards, Skrill, Neteller, ecoPayz, PayPal, and direct bank transfer. Cryptocurrency deposits (BTC, ETH, USDT) are also supported with no extra fees.

05

How are bets settled for World Cup matches that go to extra time or penalties?

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For knockout-stage matches, bets on the 90-minute result are settled on the score at the end of regular time; bets on “full time” or “to win” include extra time and penalty shoot-outs unless otherwise stated. If a match is abandoned before extra time is completed, only the 90-minute result stands.

06

Can I set personal betting limits or self-exclude if I feel I’m losing control?

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Goal Moments provides a responsible-gambling toolbox that lets you set daily, weekly, or monthly deposit, loss, and stake limits. You can also self-exclude for a period of 1 month up to 5 years, or permanently close your account, directly from the “My Account → Responsible Gambling” section.